Refund Policy
At TryLongevityLab.shop, customer satisfaction comes first. We want you to feel confident in your purchase, and if something is not right, we make returns simple and stress free.
Return Eligibility
You may return any product within 30 days of delivery. To qualify for a return, items must be in new or like new condition and include all original packaging, accessories, and inserts.
Free Returns
All returns are free. Once your return request is approved, we will provide a prepaid return shipping label at no cost to you.
How to Start a Return
To begin a return, please follow these steps:
- Contact our support team at support@trylongevitylab.shop to request a return.
- Securely package the item using its original packaging.
- Attach the prepaid shipping label we provide.
- Drop the package off at your nearest shipping carrier location.
Refund Processing
After we receive and inspect your return, your refund will be issued to the original payment method. Please allow 5 to 7 business days for the refund to appear, depending on your bank or card issuer. Original shipping fees are not refundable.
Need Help?
Our support team is always happy to assist with questions or concerns regarding returns. You can reach us anytime at support@trylongevitylab.shop.
Thank you for choosing TryLongevityLab.shop. We truly appreciate your trust and look forward to supporting your wellness journey.