Shipping Policy
Effective Date: 5 April 2023
Thank you for shopping with TryLongevityLab.shop. We are committed to delivering your order as quickly and smoothly as possible. Please review the shipping details below for information on processing times, delivery estimates, and shipping policies.
1. Shipping Timeline
Estimated Delivery
Orders are typically delivered within 4 to 12 business days from the date of purchase. Delivery times may vary depending on your location and the shipping method selected at checkout.
Potential Delays
While we work to meet our estimated delivery timelines, delays may occur due to factors such as high order volumes, supply chain issues, customs processing or weather conditions. In rare cases, delivery may take up to 25 business days.
2. Shipping Methods
Available Shipping Options
Shipping methods and costs are shown at checkout based on your delivery location.
Processing Time
Orders are generally processed within 1 to 2 business days. Processing times may be longer during peak seasons or promotional periods.
3. Shipping Costs
Standard Shipping
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free Shipping
Free shipping promotions may be offered from time to time. Any applicable free shipping offers will be clearly displayed on our website or during checkout.
4. Order Tracking
Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking details. Tracking updates may take up to 24 to 48 hours to appear.
Delivery Issues
If you experience any issues with tracking or delivery, please contact our support team and we will be happy to assist.
5. Delivery Addresses
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. TryLongevityLab.shop is not responsible for delays, lost packages, or non delivery caused by incorrect or incomplete address information provided by the customer.
Address Changes
If you need to update your shipping address after placing an order, contact us as soon as possible. Address changes may only be possible if the order has not yet been processed or shipped.
6. International Shipping
Availability
International shipping is available to select countries. Delivery times and shipping costs for international orders may vary by destination.
Customs and Duties
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient and are not included in the shipping cost.
7. Contact Information
If you have any questions regarding shipping or need assistance with your order, please contact us:
TryLongevityLab.shop
Email: support@trylongevitylab.shop
Thank you for your patience and trust. We appreciate your business and look forward to providing you with a smooth and reliable shopping experience.